Reservations of accommodation are accepted at the Pembroke 19 Caravan at Quay West Holiday Park subject to the following terms and Conditions of Hire.

1. Contract :The renting agent  will act on behalf of the caravan owners and all bookings will form a contract between the Hirer and the Caravan owners. 
2. A provisional booking made via telephone, in person, post or e-mail will remain firm for a period of 7 days until such time a £100 deposit must be paid. In the event of a cancellation made more than 4 weeks before the holiday, there will be an administration fee of £20. The balance of the deposit will be refunded. Any bookings made less than 14 days before a holiday must be paid in cash on arrival. Short breaks must be paid for in full when being booked.
3. Outstanding balance payment must be received no later than 6 weeks prior to the commencement of the holiday. If a holiday is cancelled within 28 days of the holiday, then there will be a refund (with administration fee as in item 2) only if the caravan owner is able to re-let the caravan for that week.
4. The caravan will be available to the hirer during the period shown on the confirmation letter from the agent.
5. The caravans sleeps a maximum of 8 people and at no time must this be exceeded. 
6. The caravan is only available for rent by families and responsible couples. Quay West Holiday Park will not allow all male or all female parties.
7. No pets allowed
8. External factors: West Wales Caravans has no control over, and cannot be held liable for external factors that could possibly affect a Holiday such as the weather, local traffic, local events, neighbours, children playing, electricity, gas and water supply  and  the vagaries of television and mobile phone reception, or any financial losses incurred as a result of external factors. West Wales Caravans cannot be held responsible for problems associated with any services provided by Quay West Holiday Park.
9. Strictly NO SMOKING inside caravan. However smoking is permitted on the outside decking area. 
Please discard carefully.
10. Accommodation Prices listed exclude optional entertainment complex passes (these are available from the Quay West Holiday Park office )
11. The area surrounding your hire caravan must be kept clean and tidy at all times. 
12. Clothes are to be dried on the airer provided and at no time are they to be dried over heaters and clothes lines are not to be erected.
13. Tents can only be erected on designated tenting fields. They are not allowed between caravans.
14. Park speed limits must not be exceeded.
15. In the event of behaviour likely to cause offence or damage to other users of the facilities, the park management reserves the right to remove any offenders from the park without redress. 
16. All persons using the entertainment complex must honour the Quay West club rules. Membership is discretionary and may be withdrawn at any time by the park management. Daily and weekly passes are available from main reception.
17. Please keep noise to a minimum and show consideration to other caravan owners and occupiers at all times.
18. Litter and refuse must be disposed of in the designated areas provided by the park.
19. Ball games are to be played in designated areas and not between caravans.
20. No motorcycles are allowed on the park without the express written permission of the park manager. 
21. Please remove all dirty footwear on entering the caravan.
22. Do not disarm smoke alarms. Press hush panel located on the alarms themselves should they be activated during cooking activity.
23. All electrical and domestic goods, including boiler, must be switched off upon leaving the van.
24. Sheets, pillow cases, duvet covers and other linen items are not provided.
25. Park rules apply at all times.
26. Cars may be parked on grassy area to the right of the caravan as well as the tarmac driveway. Please avoid parking in front of caravan. Use designated overflow car parks provided by the park. 
27. Caravans must be vacated by 10.00am on the day of departure and please time your arrival to be not before 4.00pm. 
28. The caravan must be left clean and tidy at the end of your stay. If you do not have time to clean the caravan, an additional charge of £30 may be made to the person booking subsequent to your holiday.

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